How well are your business goals aligned with your overall corporate strategy? If you are under the impression that these are the same thing, it is time to take a closer look at your business plan and your long-term outlook. Your business goals are short-term initiatives to contribute to the more broad and far-reaching corporate strategy. When you put the right CRM software package in place, you will be on your way to success.
The crux of the success of a CRM operation depends on your success in extracting information from data and then acting on it. CRM vendors recognize this and have made available a plethora of tools such as reporting applications, marketing analytics tools, BI tools, and workflow management tools.
Buying the wrong CRM can cost a company a lot of money. What questions should the CEO ask before implementing a CRM solution?
Self-service capabilities can enhance CRM initiatives, if executed the right way. Here are some of the pitfalls to watch out for.
Small business CRM systems are now a viable option for SMBs that need better CRM tools to manage customer relationships. Before choosing a solution, consider features and affordability.
Selecting, purchasing, installing, and rolling out a CRM software solution can be complicated for any business. Here are some tips to help you simplify the process and keep your project on the path to success.
CRM 2.0 takes customer relationship management one giant step further. By leveraging core Web 2.0 components for the purpose of improving interactions with existing and potential clients, CRM 2.0 can offer many significant advantages.
For mid-sized businesses, finding a CRM system that’s both functional and affordable can pose quite a challenge. Considering these six factors when purchasing CRM applications will help you to make the best choice for your company.
Learn how small business management software including CRM systems and ERP in a variety of industries has helped companies around the world compete more effectively in the marketplace.
Enterprise customer relationship management is a family of tightly-integrated applications that span both front- and back-office operations throughout a company.