TrueSight Operations Management is end-to-end system performance monitoring and event management software designed assist IT teams correlate, analyze and prioritize even data. The platform identifies application and infrastructure issues, notifies users when infrastructure metrics fall outside of normal parameters, and is equipped with problem-cause analysis tools designed to enable users to understand underlying causes.
BMC BladeLogic Client Automation is an integrated and automated solution built to configure and maintain end user systems, applications and operating systems.
BladeLogic Server Automation is IT asset and digital enterprise management software that enables users to provision, configure, patch and maintain physical, virtual and cloud environments. The platform is equipped with threat remediation tools that link vulnerabilities to identified patches as well as creates remediation plans.
BMC Atrium CMDB is IT infrastructure software designed to support the entire IT organization within a company including service support, mainframe and cloud. The platform enables users to automate repetitive tasks, provides insight into change dependencies and maintains accessible views of all parameters.
Apigee Edge is API development and management software equipped with security measures and policies, rate limiting, quotas, and analytics. The platform provides users with protocol transformation capabilities, traffic management tools, and a customizable developer portal.
ClickDesk is a cloud based live chat tool with wonderful combo features – fastest live chat, lite helpdesk, browser phone and social toolbar.
NTR Support Ultimate is a remote control solution that provides users with the tools to deliver fast and valuable crisis resolution. The platform helps users administer, monitor and take account of all support center activity from a single administration console.
NTR Cloud provides IT managers and managed service providers with a collection of capabilities to enable them to adapt to changing business needs and budgets. The platform boosts service desk productivity by providing companies with multilevel security that secures all phases of the remote support delivery chain, from login authentication to communication travel.
ManageEngine OpUtils is switch port and IP address management software that performs network monitoring tasks, detects rouge device intrusion, and monitors bandwidth usage. The platform monitors device availability, backs up Cisco configuration files, and scans IPv4 and IPv6 subnets in order to identify both available and used IP addresses.
OpManager is network monitoring security software that allows users to observe and manage network, servers, virtual devices and IT infrastructure components.