– Novell ZENworks Asset Management
Novell ZENworks Asset Management is a comprehensive asset management solution that has a single complete administration and management console.
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PROXY Pro
PROXY Pro provides fast and simple remote support tools for peer-to-peer access to remote computers within a corporate network. The platform simplifies remote administration, network access and security management in large distributed environments.
LogMeIn Pro
LogMeIn Pro is remote computer access and remote desktop software that provides users with remote access to files and applications across multiple devices. The platform facilitates collaboration through file sharing and storage on multiple devices, as well as enables users to access commonly visited websites, cloud and desktop applications from remote locations.
LogMeIn Central
Central saves time when remotely managing computers by allowing users to access all company computers and software on a web-based console. This remote support IT management solution has many tools to help automate windows updates, perform routine maintenance, receive alerts, monitor CPU usage and configure host software.
LogMeIn Rescue
LogMeIn Rescue is remote support software that aggregates session and resolution data in real-time, monitors and manages support teams, and is designed to be integrated into user- or company-specific workflows. The platform enables users to remotely access and service multiple device and application types, is equipped with optimized security features and creates a centralized support process with APIs and SDKs.
Symantec ServiceDesk
Symantec ServiceDesk is an incident, problem, change and knowledge management tool built to improve availability and service levels.
Symantec Asset Management Suite
Symantec Asset Management Suite is a standards-based IT management solution that provides tools to increase efficiency, effectiveness and control over IT assets.
– Absolute Manage
Absolute Manage is a lifecycle management solution that creates a single automated process to install a complete operating system and standard applications.
Spiceworks
Through a help desk system that allows IT providers to quickly create tickets and easily run reports, Spiceworks IT Management helps IT providers increase workflow productivity within their organizations by making it easier to monitor network activity.
– EnterpriseWizard ITIL
EnterpriseWizard ITIL improves the quality of IT services by providing an Information Technology Infrastructure Library framework in which to structure IT best practices. Far from being a rigid rubric, the ITIL framework provided by EnterpriseWizard’s solution scales and adapts to the existing requirements of the organization.