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IT HELP DESK

Symantec ServiceDesk Review

Product Snapshot

Technology

Symantec ServiceDesk is a web-based application

Customer Focus

Symantec ServiceDesk is focused on working with large businesses and multi-national enterprises.

Select Customers

Contact vendor directly for case studies.

About Symantec ServiceDesk

Symantec ServiceDesk Symantec ServiceDesk is an incident, problem, change and knowledge management tool built to improve availability and service levels. Symantec ServiceDesk is intended for fast execution, full incorporation, customization and optimization of IT practices to supply a new level of probability.

About Symantec
Symantec ServiceDesk is a product of Symantec, one of the world’s largest software companies. Symantec provides security, storage and systems management solutions to customers worldwide.

Symantec ServiceDesk Key Features

  • Delivers ITIL
  • Configurable
  • Self-Service Capabilities
  • Out-of-Box Integration
  • Single Point of Contact
  • IT Costs
  • Manage Change


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