Symantec ServiceDesk is a web-based application
Symantec ServiceDesk is focused on working with large businesses and multi-national enterprises.
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Symantec ServiceDesk is an incident, problem, change and knowledge management tool built to improve availability and service levels. Symantec ServiceDesk is intended for fast execution, full incorporation, customization and optimization of IT practices to supply a new level of probability.
Symantec ServiceDesk is a product of Symantec, one of the world’s largest software companies. Symantec provides security, storage and systems management solutions to customers worldwide.