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Symantec ServiceDesk Review

Product Snapshot

Product Pricing

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Product is a web-based application.

Customer Focus

Vendor is focused on working with large businesses and multi-national enterprises.

Select Customers

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About Symantec ServiceDesk

Symantec ServiceDesk Symantec ServiceDesk is an incident, problem, change and knowledge management tool built to improve availability and service levels. The platform is intended for fast execution, full incorporation, customization and optimization of IT practices to supply a new level of probability.

About the Company

Symantec was founded in 1982 and is headquartered in Mountain View, California.


Symantec ServiceDesk Key Features

  • Delivers ITIL
  • Configurable
  • Self-Service capabilities
  • Out-of-box integration
  • Single point of contact
  • IT costs
  • Manage change


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