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Live2Support Live Chat Review

Product Snapshot

Product Pricing

15 days free trial. basic price start from $9.99/month. Different packages are available (Bronze, Silver and Gold)


Live2Support Live Chat is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Live2Support works with companies of all sizes.

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About Live2Support Live Chat

Live2Support Live Chat Live2Support live chat software provides online customer support to organizations around the world with an Internet presence. The company’s live help software has been developed to address the needs of multiple segments of various online communities and e-commerce enterprises including banking, insurance, education, shopping, counseling and others by acting as a two-way communication conduit between site visitors and online enterprises. Advanced-level customization capabilities facilitate the use of the corporate logo, signage, fonts, colors and the strategic positioning of the chat window on web pages thus enabling businesses to give a personalized look and feel to live chat interactions with customers. The live chat software’s flexibility and versatility allows companies to tailor independent and separate chat windows for departments such as sales, product promotions, technical support, billing and customer service departments. Live2Support’s live support application generates detailed chat transcripts. This enables companies to use these transcripts to conduct market research, develop customer profiles, train chat operators and evaluate chat operator performance.

About Live2Support
Live2support was formed in 2003 by a small group of professionals, with the vision of providing affordable live chat solution software to businesses. Live2support Inc is serving organizations across industries globally with main competency in online conversion management. Live2Support! Live Chat Software application, is a simple plug and play hosted service and does not require any software installation or IT expertise.

Live2Support Live Chat Key Features

  • Real time traffic Monitoring
  • Get Visitors Geo Location
  • 24/7 Customer Support
  • Customized visitor Chat window and Chat Icon
  • Complete Visitor Statistics Log
  • File Transfer during chat
  • Call Back & Call Back History
  • Canned Message for Faster Reply
  • Saved chat history to track previous conversations
  • Web Based Interface
  • Post Chat Survey
  • Multiple language support
  • iPhone and Android mobile interface
  • CRM, CMS and E-commerce Integration
  • Hits Log
  • Multi platform support
  • Built-in admin interface
  • Chat transfer facility between agents
  • Online / offline status message
  • Typing indicator

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