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LogMeIn Rescue Review

Product Snapshot

Product Pricing

Product is available in multiple plans:

  • Rescue Lens – $649 per seat per year
  • Rescue Remote Support – $1,299 per seat per year
  • Rescue + Mobile – $1,749 per seat per year

Product is available as a SaaS solution.

Customer Focus

Vendor works with companies of all sizes.

Select Customers

Lutron, Xively, The North Face, Sling, The Weather Company


About LogMeIn Rescue

LogMeIn Rescue LogMeIn Rescue is remote support software that aggregates session and resolution data in real-time, monitors and manages support teams, and is designed to be integrated into user- or company-specific workflows. The platform enables users to remotely access and service multiple device and application types, is equipped with optimized security features and creates a centralized support process with APIs and SDKs.

The software performs annual security audits, enables service teams to reboot and reconnect to remote devices during service sessions, and is designed for multi-platform support including both Windows and Mac computers. Additionally, the platform can be customized and branded to match company branding ideas, performs remote diagnostic processes, and provides service teams with unattended device access.

About the Company

LogMeIn was founded in 2003 and is headquartered in Boston, Massachusetts.


LogMeIn Rescue Key Features

  • Monitoring and reporting tools
  • Multi-session device handling
  • Instant chat functionality
  • Built-in centralized administration center
  • Technician and administrator management functionality


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