IT Asset Management (ITAM) provides a degree of transparency on the histories of every technology asset that’s part of the company network. IT managers can track the life cycles of individual devices from installation to obsolesence. Download our Top 10 IT asset management report for our comparison of the top ITAM platforms.
IT Service Management (ITSM) structures employee-submitted service requests under a unified system for IT to respond faster, generate reports and enable employee self service. Download our Top 10 IT Service Management report for our comparison of the top ITSM platforms.
As the number of email-based threats continues to rise, more and more organizations are turning to email security software. Email security software offers all the tools a company needs to protect its most vital email communications and related infrastructure from the widest rage of risks.
In today’s competitive marketplace, companies need to provide more than just quality products and services to attract and retain customers. […]
IT asset management software provides a broad range of features and capabilities that enable more effective and efficient end-to-end management of technology components. With IT asset management software, companies can gain greater control over their entire technology infrastructure.
IT help desk software solutions can empower companies of all types and sizes to respond to employee technical issues faster and more efficiently than ever before. With IT help desk software, organizations can increase productivity, reduce support costs, accelerate problem resolution, and boost employee morale and retention.
Getting your IT help desk software at a great price can seem like an impossible feat. Here are five simple, yet effective tips to help you negotiate the best possible deal with your IT help desk software vendor.
Get a glimpse into service management implementation in less than 90 days.
Evaluating IT asset management software and selecting the right one for your business can be a challenge – but negotiating the deal with your vendor is, by far, the most complex and confusing part of the process. Here are some quick tips that can give you the upper hand during your discussions, so you can score a great deal on your IT asset management software.
The use of remote support software is on the rise, as companies strive to streamline their global or distributed technical support operations. Read on to learn what remote support software is, and how it is utilized.