Quality assurance is the study of evaluating the entire software process on an end-to-end basis, from planning to use. Its goal is proactive in nature, geared towards preventing flaws from occurring, and towards continuous improvement over time.
A PC lifecycle configuration management package is a valuable asset to any IT organization. But, few companies realize that their end users also benefit tremendously through the implementation and use of PC lifecycle configuration management. Read on to learn more.
GoToManage allows you to provide cross-platform support from your desktop or iPad.
GoToManage is a full-featured alternative to traditional virtual networking solutions.
Citrix GoToManage now offers iPad support.
GoToManage enables IT professionals to provide remote support for end users.
GoToManage is Citrix’s solution for IT management that effectively monitors, controls and supports the IT infrastructure, and enables technicians to fix any problems through remote support.
An IT asset management software purchase is a major decision for any organization. Which is the best solution for you? These quick tips will help you find the right IT asset management software for your business.
The key to an effective enterprise computer deployment and maintenance strategy is to choose the right technologies to enable and support it. This article provides valuable tips about what to look for when choosing a PC lifecycle configuration management system.
GoToAssist is remote support software that provides users with features including screen sharing, online chat and remote access capabilities. The software is designed to transition from call to chat or online support, provide unattended access when the end user is not present and invite additional contributors to any help session via URL or chat.