For the growing business, there are five key attributes to demand in CRM software, including scalability and flexibility, an intuitive user experience, dashboard reporting, the potential in hosted solutions, and an understanding of the business requirements.
On-demand or on-premise? This is a tough choice that every company must face when evaluating CRM tools. While many industry experts claim that on-site solutions are more flexible and cost-effective, there is also plenty of research that shows that hosted CRM tools can deliver greater benefits.
Choosing between a Web-based CRM solution and an on-premise one is a critical part of any customer relationship management strategy. Although there are distinct differences between the two, both Web-based CRM and on-premise CRM can offer significant benefits to the companies that deploy them.
Overview of some of the new features of Goldmine CRM
A tip for amending date field entries in GoldMine CRM
See how Goldmine CRM dashboards make life easier for someone in a customer support role.
Which CRM system is right for an organization can depend on several factors, and it isn’t a decision organizations can afford to take lightly. CRM is the path to customer loyalty, new business, and increased revenues over the short and long-term, affecting every area of an organization’s success.
Microsoft Outlook, part of the Microsoft CRM portfolio, makes powerful and cost-efficient customer relationship management a reality for smaller businesses. When coupled with Business Contact Manager, Outlook can give sales staff the capabilities they need to more effectively manage their prospects, customers, and opportunities.
How do you get the most value from your new CRM solution? These ten proven CRM ideas can help guide you to success.
The C2 eCitizen solution helps Government agencies “do more with less” in an ever increasing environment where citizens are demanding better service and more accurate information for their tax dollars.