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Yankee Group: Tying Order Management Is Critical to CRM

With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data, and your business with greater accuracy, speed, and confidence.

The Top On-Premise CRM Vendors

In spite of the increasingly loud “buzz” surrounding hosted or on-demand software solutions (also commonly referred to as software as a service, or SaaS), the demand for on-premise customer relationship management (CRM) applications has remained rather strong.

5 Questions to Ask CRM Companies before You Buy

There are hundreds of CRM companies in existence today. How do you know which one is the best for your business? If you ask the right questions before you buy, you can make the most intelligent purchasing decision possible.

5 Ways Your CRM Solution Helps Your Sales Force

Although your sales force may not immediately embrace your company’s new CRM system, research reveals that CRM software has a positive effect on your sales force’s performance.

Build Loyalty with Customer Relationship Management Software

One of the most profitable things you can do for your company is to ensure the customer base stays loyal. The challenge, of course, is ensuring that your customers do not seek out your competition to satisfy a need or right a wrong. The key to ensuring you take a proactive approach to building this loyalty is found in customer relation management software.

Five CRM Negotiation Tips

Although the CRM marketplace is highly-competitive and vendors are willing to slash prices to win your business, effectively negotiating your CRM software deal takes knowledge, skill and confidence. Here are some tips to help you get your CRM software solution at the best possible price.

CRM Success: Five Essential Elements

To get the most value from your CRM implementation, you must develop a customer-centric strategy, create a customer-centric culture, harness the power of information, integrate technology, and conduct continuous measurement and improvement.

Top 10 On-Premise CRM Software

On-premise CRM in in-house CRM, installing all the software elements locally to give the client the security of full control of all the data going in and out. Download the Top 10 On-Premise CRM report for our comparison of the top On-Premise CRM software solutions.

What Is CRM?

Customer Relationship Management (CRM) solutions are used by large enterprises as well as small and mid-sized businesses to manage customer relationships. CRM systems allow companies to enhance productivity, reduce costs, increase revenues, and improve customer acquisition, service, satisfaction, and retention. CRM systems come in two primary options: hosted and on-premise.

What Is On-Premise CRM?

There are many decisions to be made during the customer relationship management (CRM) buying process. Perhaps one of the most […]