MetricStream ISO 9000 Compliance is compliance and quality management software that provides users with a process-centric approach towards quality management. The platform automates quality management processes, provides users with real-time quality metrics visibility, works to reduce costs accrued from poor quality, and ensures users comply with ISO 9000 standards.
MasterControl QMS is a quality and compliance system that is a centralized, web-based platform designed to automate and strengthen individual processes critical to regulated companies and connects all of them for an integrated approach to compliance.
M-Files QMS is an enterprise-level quality management software that helps companies meet certification requirements for documents and processes. The platform allows users to adhere to a variety of quality standards, such as ISO 9001, ISO 9000 and FDA and have support throughout the auditing process.
October 23rd, 2012 | | Comments Off on Envision Quality Monitoring
Envision Quality Monitoring is call center and agent assistance quality monitoring software that identifies the KPIs that best describe the ideal customer journey, as well as evaluates how well agent interactions match up against those KPIs. The platform enables users to improve agent and operational performance, motivate and retain emloyees by identifying ideal agent performances and practices, and takes into account the agent’s tone, ability, application workflow and accuracy.
If you had a tool that could improve your business, would you use it? Quality management software can simplify compliance issues, provide necessary project management tools and improve security and scalability for your company.