[24]7 Speech is IVR (interactive voice response) software that combines voice and digital customer service channels. The connected IVR platform allows phone interactions to be web-aware and digital and provides customers with a multi-module self-service portal.
[24]7 Chat is customer service software that facilitates customer aquisition and engagement through smart chat functionalities. The platform incorporates real-time advanced prediction tools that leverage predictive models in order to anticipate customer intent and determine which prospects to engage, when to engage and what to recommend.
24/7 Inc Px Online powers web self-service customer service apps through statistical models of visitor intent and advancement.
24/7 Inc Px Mobile delivers an experience that leverages enhanced capabilities such as location information and speech commands