Inditon OrderDesk is an intuitive customer management software solution that allows call center agents to quickly place and manage orders, manage customer accounts, and offers apps so users can monitor agents, manage call queues, respond to escalations and set up new users from mobile devices. The platform allows users to create escalation hierarchies through assignment rule configuration, as well as logs all interactions for tracking purposes.
Indition CRA is a full-featured, open architecture Customer Relationship Automation solution that allows users to easily manage all email marketing efforts while segmenting and targeting the right people, at the right time, for the right reasons. The platform allows users to manage email campaigns, measure customer behavior, and segment customer lists.
Indition Sales Team CRM is a CRM tool that enables users to find, nurture and engage with clients by following business opportunities through the sales cycle, from lead development all the way through to account management. The platform allows users to import existing contacts into the system, is equipped with task management tools for creating, managing and assigning tasks to team members, and supports social integration.
Indition Forms, Contests & Surveys is a free tool that allows users to build customized forms using pre-built templates. The platform requires no special coding or IT assistance, so anyone can build profession landing pages with a few quick clicks of a button, as well as enables users to collect data and manage contacts all within one tool.