SmarterStats uses over 100 report items to help users analyze traffic and SEO efforts. The program displays a variety of demographics for site visitors, shows peak traffic times, and can tell the difference between hits that come from bots and actual visitors.
SmarterTrack is a help desk software solution that can streamline customer service operations and communications. The platform allows users to match each customer case to a ticket that can be transferred between agents, collect customer data and be matched to common answers for common cases.
SmarterMail is both an e-mail and instant messaging system that can be accessed from a local computer or from any browser. The program bills itself as a Microsoft Exchange alternative and sports a number of tools to handle all of the user’s e-mails.