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HESK Help Desk

HESK Help Desk is help desk software designed to receive, organize, track and resolve customer issues, is equipped with an integrated knowledgebase, and supports support teams of all sizes. The platform allows users to submit a question or an issue, transfers submission information into support tickets, and allows users to prioritize tickets based on urgency.


SysAid is a web-based solution for IT departments. The services it provides include systems monitoring, service desk automation, and automatic inventory tracking.