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White Papers and Demos
White Paper provided by IQMS
When comparing ERP systems, functionality should be considered against the backdrop of the entire package - its technology and its vendor. Only by doing so can manufacturers ensure they make a right and lasting choice.
White Paper provided by FrontRange
The growing movement to improve IT service delivery and support has led many companies to rethink the structure and composition of their service desks. When planning such a reorganization, IT management must keep in mind that customers of the support organization do not have technology problems, they have business problems. The technology is merely a tool that these users need to use to accomplish a business task. With this in mind, the result is a set of basic principles that should guide organizational design and planning.
Case Study provided by IFS
More often than not, companies that implement an ERP system and have trouble achieving rapid return on investment (ROI) may labor under this misconception, or at the very least may underestimate their own role in successful implementation and operation of their new enterprise software environment.
White Paper provided by CheckPointHR
With rising healthcare costs, its important for companies to evaluate employee benefits options to look for ways to optimize their plans.
White Paper provided by Unknown
Delivering high quality customer service plays a pivotal role in your company’s front-office activities. Get our FREE Customer Service guide and learn how you can deliver better service to your customers.
White Paper provided by FrontRange
When a support professional has access to knowledge, they can quickly assist customers with problems and inquiries. As a result Knowledge Management has become an essential practice within today’s support centers. Customer service and support software allow companies to manage the interactions with customers and employees. When combined with Knowledge Management, the support center is able to improve efficiencies, increase satisfaction, and reduce the cost of service.
White Paper provided by CheckPointHR
When you talk to your insurance broker, there are five key points they need to be clear on.
White Paper provided by Citrix
Effective communication and remote relationships are the keys to success in the virtual world. Associates, team members, and clients need to have effective remote relationships in order to thrive in today's continually developing marketplace.
White Paper provided by ReadyTalk
When choosing a web conferencing provider, you're not just looking for a tool; you're looking for a communications partner. Fortunately, there are dozens of web conferencing providers and services to choose from.
White Paper provided by Citrix
Effectively engaging prospects is one of the greatest challenges you'll encounter with a virtual sales presentation. If you don't hold a prospect's attention, you probably won't make the sale.