Help Scout is help desk software that provides users with email management tools and a shared inbox functionality that enables users to work across departments as well as manage multiple products or brands from a single account. The platform is equipped with collision detection tools that shows who is replying to what in real-time, allows users to tag conversations for categorization or automation triggering purposes, and saves replies and common responses for future reference or use.
HESK Help Desk is help desk software designed to receive, organize, track and resolve customer issues, is equipped with an integrated knowledgebase, and supports support teams of all sizes. The platform allows users to submit a question or an issue, transfers submission information into support tickets, and allows users to prioritize tickets based on urgency.
Voxwire is web conferencing software that supports audio and video meetings, text messaging, and website, presentation and screen sharing activities. The platform is scalable and can supports both one-on-one meetings as well as meetings with high numbers of participants, and does not require that meeting attendants download or purchase the platform in order to attend a session.
PictureTalk allows real time connections across the internet to open a new set of possibility for collaborating with colleagues, business partners and customers.
DataStax Enterprise is data management software that provides a distributed, responsive and intelligent foundation designed to build and run cloud applications. The platform allows users to perform advanced indexing and searching via complex queries and includes support for sub-string, fuzzy and full-text searches.
Enomaly Elastic Cloud Computing Platform (ECP) allows its users to deliver Infrastructure-as-a-Service functionality. Equipped with an intuitive self-service interface, ECP is focused on helping its users build and deploy applications instead of manage them.
iVisit allows companies to communicate face-to-face from a desktop, mobile phone, or laptop computer.
Keynote Conference is web conference software that supports collaboration by enabling users to share data and applications, enables users to meet with customers and clients online, and facilitates online training processes with interactive elearning centers. The platform is equipped to support distance learning environments, utilize multimedia presentations, and provides users with business class collaboration tools that include co-browsing, PowerPoint and Flash presentation sharing, and whiteboarding tools.
Cynergy is a web-based customer support software system that improves customer and employee communication. A fully customizable user dashboard shows all ticketing activity based on permissions.
OnSync is browser-based web conferencing software designed to enable users to run webinars, host virtual classrooms, and conduct online meetings. The platform is scalable and can host up to 1,500 users in a single session, supports multi-way video conferencing while maintaining high clarity image and sound, and is equipped with intuitive feature sets including screen layouts, whiteboarding and polling capabilities.
