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HELP DESK

– Cynergy Help Desk Review

Product Snapshot

Technology

Web-based

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About Cynergy Help Desk

- Cynergy Help DeskCynergy is a web-based customer support software system that improves customer and employee communication. A fully customizable user dashboard shows all ticketing activity based on permissions. Cynergy provides a full view of past and current tickets so that users can take quick, informed action.

Founded in 2011, Cynergy is headquartered in Oklahoma City, Oklahoma.

Cynergy Help Desk Key Features

  • Interactive dashboard
  • Contact records
  • Three-tier structure
  • Active ticketing
  • User portal
  • Asset management
  • Five customizable fields
  • Central data repository
  • How-to documents
  • Content management and training

 

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