Simplify360 is an all-in-one social CRM software that enables users to engage customers in real-time, is equipped with intelligent case routing capabilities, and provides users with easy access to customer information and case details. The platform delivers real-time agent performance measurements, extracts customer service KPIs and metrics such as FRT and TAT, and is equipped with enhanced keyboard monitoring functionality.
Peoplefluent Performance Management Software is workforce and human capital management software that provides HR managers with a full set of HCM tools including goal management, performance appraisal functionality, and in-house talent cultivation and growth tools. The platform enables users to set goals and manage goal progress, deliver feedback and coaching, and provides HR managers with real-time goal progression and employee performance views.
View this video for a brief product and solution overview of the Peoplefluent Compensation, Recruiting, Succession and Performance applications.
September 12th, 2012 | | Comments Off on Maximizer CRM Case Study: Carl Storz Endoscopy
Matthew Richards, IT manager at the Sydney-based subsidiary of the German surgical instrument maker, says the biggest users of the company’s Maximizer CRM system also happen to be its most successful sales reps.
September 12th, 2012 | | Comments Off on Maximizer CRM Case Study: Smart Connection Training
The Registered Training Organisation, which offers sport and recreation, fitness and management courses from school-based to diploma level, was an existing Maximizer CRM user. After a fresh look at the market, it has stuck with Maximizer, but migrated to a subscription-based cloud service.
SharePoint Flex is CRM software that assists users with customer and relationship management processes and tasks including account and contact management, lead and opportunity tracking, and interaction management tools. The platform provides users with customizable dashboards and is designed to integrate with Outlook, LinkedIn and MailChimp.
As a template, our software comes ready-to-use as a turnkey CRM solution, yet it’s also configurable. Make it as easy or complex as your business needs demand. This video is an introduction of the major components and modules in this value-packed, user-friendly CRM system.
SharePoint CRM Template’s powerful plugin for Outlook makes managing your email communications with business contacts a breeze. Create new CRM entries from Outlook with the just the click of a button!
Something that is sometimes confusing to salespeople when using a CRM database is this question: What is a lead? Here we explain how SharePoint CRM Template can be used to manage both leads AND opportunities.
ABBYY FlexiCapture is document management software that focuses on capturing and transforming multiple data and document structures into business-ready data. The software is equipped with recognition technologies, automatic document classification functionalities and is built with a scalable and customizable architecture.