HESK Help Desk is help desk software designed to receive, organize, track and resolve customer issues, is equipped with an integrated knowledgebase, and supports support teams of all sizes. The platform allows users to submit a question or an issue, transfers submission information into support tickets, and allows users to prioritize tickets based on urgency.
Voxwire is web conferencing software that supports audio and video meetings, text messaging, and website, presentation and screen sharing activities. The platform is scalable and can supports both one-on-one meetings as well as meetings with high numbers of participants, and does not require that meeting attendants download or purchase the platform in order to attend a session.
Auralink is any-to-any web conferencing software that enables web conferences and connections across mismatched platforms and devices such as Skype for Business, traditional video and telephone conferencing systems. The platform supports all web-based communications, and webRTC including Google Chrome, Mozilla Firefox, Opera, Vivaldi, as well as Flash video for both Apple Safari and Microsoft Internet Explorer.
Naverisk is remote mobile management software equipped with monitoring, PSA, remote control and device management tools, as well as built-in ticketing and billing functionality. The platform provides users with remote monitoring capabilities designed to monitor event logs, CPUs, RAM, software, hardware, usage and networks, and enables users to troubleshoot and repair devices without interrupting end-user workflows.
Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. The solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management, and creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components.
InterScan Web Security is email security and web gateway software built to protect against online threats, provides real-time system and network visibility, and control employee internet usage. The platform blocks security threats before they reach the user’s endpoints by utilizing anti-malware, URL filtering and web reputation, and is designed to protect against both existing and emerging online threats.
Project-SalesAchiever is a CRM platform that caters to businesses in the construction industry. The platform is designed to manage sales processes, includes activity and project business lead management as well as translates project and contact data into meaningful information.
The Mendix App Platform is an application Platform-as-a-Service that enables companies to quickly build web and mobile apps, integrate them seamlessly, deploy them instantly, manage them centrally and maintain them effortlessly on an ongoing basis. Users can design applications for any device including mobile devices, tablets, and desktop computers.
Proofpoint Email Protection Suite is email security software that focuses on defense against network threats, ensuring business continuity and implementation of standardized inbound and outbound email policies. The platform protects against both malware threats and non-malware threats such as imposter emails, provides filters for spam emails and bulk unwanted email, and is equipped with continuity capabilities that continue email communications even if email servers fail.
Micro Focus Service Manager is service desk and help desk management software designed to handle change and incident management as well as integrate with multiple complementary functionalities including ITSM capabilities, Big Data and social collaboration. The platform consolidates IT processes including incident, problem, change, request and knowledge management within a centralized interface, and is designed to improve support and delivery across the full IT lifecycle.