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IT ASSET MANAGEMENT

IT SERVICE MANAGEMENT

Alloy Navigator Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution.

Customer Focus

Vendor works with midsize to large companies.

Select Customers

The Juilliard School, Southern California College of Optometry, Saint Edward’s School, Salvage Direct, Wolters Kluwer

 

About Alloy Navigator

Alloy Navigator Alloy Navigator is IT service management and IT asset management software designed to work as an intuitive management system for help desks, service desks, IT assets and consumables, software license compliance, internal tasks and any other routine IT activities. The platform is designed to be highly flexible and customizable in order to match any user-specific workflows and to support company-specific priorities and needs.

The software is equipped with auto routing, workload balancing, and escalation management functionality, SLA management tools, and provides multiple robust change management approval methods. Additionally, the platform is built with knowledge management, network inventory management, and organization and contact management tools.

About the Company

Alloy Software was founded in 2002 and is headquartered in Nutley, New Jersey.

 

Alloy Navigator Key Features

  • Built-in customer self-service portal
  • Smart views, dashboards and integrated reporting tools
  • Designed to integrate with third-party systems and software tools
  • Integrated with Crystal Reports
  • Identifies and responds to industry trends

 

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