Contact vendor directly for pricing information.
Product is available as an on-premise solution or as a SaaS solution that requires no additional hardware.
Vendor works with enterprise and mid-sized customers.
Calor, Centric, England Arts Council, KLM, The University of Edinburgh
TOPdesk ITSM is IT service management software that automates ITSM processes and provides users with a complete set of ITSM tools and functionalities. The platform supports change and release management, assists users with managing workflows, and is equipped with asset management tools that register and track all configuration items.
The software enables IT teams to process end-user complaints, questions and malfunction reports, as well as provides employees with a self-service portal. Additionally, the platform is equipped with operations management functionality, problem management tools, and supports request fulfillment activities.
TOPdesk was founded in 1993 and is headquartered in London.