Product is available in multiple plans:
Product is a SaaS solution and requires no additional hardware for installation.
Vendor works with global enterprises and their managed service providers.
Contact vendor directly for case studies.
ITRP is IT service management software designed to support multinational organizations that operate across multiple time zones and in multiple languages. The platform allows users to group incident requests, identifies and analysis incident root causes and is designed with workflow automation functionality.
The software provides users with a built-in incident inbox, problem management and assessment tools and allows users to create and reuse workflow templates. Additionally, the platform enables users to schedule recurring tasks, track service level agreements and monitor all operational level agreements.
The ITRP Institute was founded in 2010 and is based in Palo Alto, California