The PhaseWare Tracker product suite creates a fluid customer support experience with streamlined workflows, automated task processing, incident and performance management tools, and a supporting knowledge base application that enables timely, effective agent troubleshooting as well as customer self-service. For the customer support agent, PhaseWare Tracker will improve their productivity and performance by providing a single interface for managing customer information, prioritizing cases, documenting case histories, researching solutions, managing tasks and alerts, escalating cases, and monitoring performance.
ChartsPro provides a user-friendly interface and easy implementation to make the transition from paper-based to electronic-based recording hassle-free, and provides users with a WebHR dashboard as well as access via mobile devices. The platform is ONC-ATCB certified and meets the HHS standards for any EHR system, and is designed to integrate with other MTBC products such as MTBC PracticePro.
PracticePro is practice management software that simplifies PM operations by automating daily tasks such as billing and appointment scheduling. The software requiring minimum hardware, provides SMS alerts to keep medical providers updated on their tasks, and is designed to manage the full patient cycle from scheduling, to service and care delivery, and remittance tasks following patient visits.
Nortec EMR is electronic medical record software designed to be customized to meet each physician’s individual workflow by displaying only pertinent patient information. The platform assists users with managing patient flow, file documentation, lab order placement and recommendation issue processes.
SRS Health EHR is electronic health record software built for speed and productivity, and through its Unified Desktop application, it helps streamline workflows and enables physicians to improve their productivity. The platform has a 100 percent adoption track record and is ONC-ATCB Drummond Certified.
Fuse+ is IVR software that provides users with a visual call-flow editor to facilitate IVR and voice application management and creation. The platform is equipped with a drag-and-drop interface that allows users to build, maintain and manage IVR systems without requiring developers or engineers, and offers granular user permissions that allow user-defined levels of access.
OnContact CRM is a full CRM solution that incorporates multiple functionalities including sales automation, marketing management, and marketing automation functionalities. The platform supports day-to-day operations including scheduling meetings and quote generation throughout the full sales cycle, provides users with comprehensive views of all data, opportunities and forecasts, and analyzes marketing plans.
EpicCare is EMR software that allows users to personalize the system to suit screen types, workflows and specialty applications. The platform is equipped with predictive analytics and embedded decision support tools, streamlines common tasks, and is equipped with discovery tools that helps users to recruit study participants, conduct independent research, and incorporate findings into the user’s clinical care.
Ultra Charts integrates medical billing, appointment scheduling and EMR in order to give medical providers an all-in-one solution to their daily medical tasks. The platform is compatible with solo practices and large clinics and offers services such as ePrescribing and automated patient tracking.
American Medical Software EMR improves efficiency in the appointment process by providing medical providers with instant access to patient encounters, notes, and immunization history.
