WorkWise Software OnContact CRM Review

Product Snapshot

Product Pricing

Product is available in two plans:

Cloud CRM – $60 per user per month
On-Premise CRM – $995 per user

Technology

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with small to midsize companies.

Select Customers

MCL Engineering Solutions, Marion, Toys R Us, The Equitable Bank

About OnContact CRM

OnContact CRM is a full CRM solution that incorporates multiple functionalities including sales automation, marketing management, and marketing automation functionalities. The platform supports day-to-day operations including scheduling meetings and quote generation throughout the full sales cycle, provides users with comprehensive views of all data, opportunities and forecasts, and analyzes marketing plans.

The software enables users to develop integrated and multi-phased marketing campaigns, as well as supports marketing automation activities including email marketing campaigns and automated workflows. Additionally, the platform processes leads, tracks website visitors, and generates new opportunities within the sales pipeline.

About the Company

WorkWise Software was founded in 2001 and is headquartered in Menomonee Falls, Wisconsin.

OnContact CRM Key Features

Intuitive interface
Report generation
Customer incident tracking, assignment and escalation tools
Records and manages customer histories and knowledge base articles
Contact center functionality including call scripting, CTI integratio and call queues