nService is help desk and customer service software that enables users to set up and implement support websites for customers, IT help desk websites in order to provide IT service assistance, and service websites for multiple company departments such as facility management and HR. The platform is equipped with a searchable knowledge base, service request and ticket submission functionality, and service request status views.
Naverisk is remote mobile management software equipped with monitoring, PSA, remote control and device management tools, as well as built-in ticketing and billing functionality. The platform provides users with remote monitoring capabilities designed to monitor event logs, CPUs, RAM, software, hardware, usage and networks, and enables users to troubleshoot and repair devices without interrupting end-user workflows.
AnyMeeting is webinar, online meeting and conference call software that facilitates engaging qualified leads, employee training and team collaboration. The platform is equipped to facilitate hand-raising and attendee interaction, share recordings of meetings and webinars, and send email follow-ups after the event.
SherpaDesk is professional services automation software designed to support multiple company functionalities including help desk and ticketing processes, time tracking, and invoicing and billing. The platform is equipped with tools geared towards project management tasks, asset management functionality and data report generation.
Nolio Application Release Operations Suite automates application release, maintenance, and management to improve speed and quality.
IBM Business Monitor is BPM software built with customizable dashboards, notification and alert settings, and provides users with real-time business operation, transaction and process views and insights. The platform facilitates KPI definition and monitoring, is equipped with tailored security filters, and allows users to determine who can see what information within the system.
Symantec Server Management Suite is IT infrastructure monitoring software designed to enable IT admin staff to manage both physical and virtual servers across multiple platforms. The suite is equipped with tools for provisioning, controlling, automating and monitoring servers from a centralized system, supports predictable and day-to-day operations, and supports data-driven decision making processes through real-time conclusions.
Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. The solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management, and creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components.
Symantec Client Management Suite is IT infrastructure software designed to automate repetitive and redundant tasks pertaining to deploying, managing, patching and securing desktop and laptops. The platform enables peer-to-peer content distribution, device profile management, and supports AWS one-click installation processes.
HPE ArcSight ESM is enterprise security management software equipped with threat detection, analysis, triage and compliance management tools. The platform works to reduce the time required to mitigate cyber security threats, provides security teams with enriched event data and real-time correlation data, and is built with workflow management and security orchestration tools.