CloudSquads Social Enterprise is available as a SaaS solution that requires no additional hardware.
CloudSquads works with enterprise and mid-sized customers.
CloudSquads Social Monitoring works across all your social media channels to monitor conversations and deliver relevant ROI data to you. You can use this data to hone your different social media profiles, making them appealing specifically to that channel’s followers. Once you have your profiles up, the program can then facilitate communications and collaboration between your customers so that they can answer others’ questions. For your workforce, the system installs social features across your platforms to boost productivity. Lastly, CloudSquads Social Monitoring curates customer success stories to others, helping your sales numbers grow.
CloudSquads was founded in 2009 and is headquartered in Sunnyvale.