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ENTERPRISE SOCIAL

SOCIAL MONITORING TOOLS

– CloudSquads Social Monitoring Review

Product Snapshot

Technology

CloudSquads Social Enterprise is available as a SaaS solution that requires no additional hardware.

Customer Focus

CloudSquads works with enterprise and mid-sized customers.

Selected Customers

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About CloudSquads Social Enterprise

- CloudSquads Social Monitoring CloudSquads Social Monitoring works across all your social media channels to monitor conversations and deliver relevant ROI data to you. You can use this data to hone your different social media profiles, making them appealing specifically to that channel’s followers. Once you have your profiles up, the program can then facilitate communications and collaboration between your customers so that they can answer others’ questions. For your workforce, the system installs social features across your platforms to boost productivity. Lastly, CloudSquads Social Monitoring curates customer success stories to others, helping your sales numbers grow.

About CloudSquads
CloudSquads was founded in 2009 and is headquartered in Sunnyvale.

CloudSquads Social Monitoring Key Features

  • SaaS social intelligence and enterprise social software solution
  • Works across all your social media channels to deliver ROI data
  • Specifically designs each channel’s profile to appeal to its audience effectively
  • Helps customers communicate with each other so that they can solve each other’s problems
  • Curates positive reviews to help with sales
  • Adds social media features to your applications to boost productivity

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