Product is available in multiple plans:
Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with businesses of all sizes and across multiple industries.
HDFC Bank, Axis Bank, Bajaj Auto Finance, TATA AIA Life Insurance, Reliance Mutual Fund
CRMnext Digital CRM is social CRM software that focuses on increasing brand awareness, social campaign responses and positive social index ratings. The platform integrates with social channels and enables users to track conversations from Twitter, Facebook, LinkedIn and Google+, as well as captures brand-related conversations and mentions.
The software assists businesses with capturing leads by responding to customer queries, building contact profiles through captured information and data, and provides users with an internal collaboration tool that facilitates communication between team members. Additionally, the platform is equipped with reporting tools that focus on behavior statistics, daily volumes, demographics, location, content tone, themes and trending topics.
CRMnext was founded in 2001 and is headquartered in India.