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BUSINESS INTELLIGENCE
Domo Business Intelligence Review
Our Verdict
Product Pricing
Contact vendor directly for pricing information.
Technology
Cloud-based SaaS platform, delivered via web and mobile apps, with data able to remain in your existing cloud environment (Snowflake, Databricks, BigQuery, AWS, Azure) rather than being moved.
Customer Focus
Organizations of all sizes, from SMBs to multinationals, across industries including financial services, healthcare, manufacturing, retail and consumer goods, technology, media and entertainment, and the public sector.
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Deployment
Best for
- Credit-based pricing with unlimited users and no per-seat fees
- Broad set of connectors to hundreds of data sources
- Combines BI, low-code apps, embedded analytics and AI in one platform
- Governance features include row/column permissions, certified metrics and lineage
- Data can stay in your existing cloud environment
- No published list price; paid plans require a sales conversation
- Costs depend on usage (credits), which can be harder to predict
- No public implementation timeline or detailed premium support pricing
Domo is a full AI and data platform rather than a dashboards-only BI tool: it combines integration, governed metrics, low-code apps, embedded analytics and AI agents under one credit-based price with unlimited users. The main trade-off is that nothing is priced publicly, so budgeting requires working through sales and estimating your own credit consumption. It suits organizations that want broad, self-service data adoption without per-seat licensing, particularly if they already run Snowflake, Databricks, BigQuery, AWS or Azure.
About Domo Business Intelligence
Domo is a cloud-based AI and data platform, sold by Domo Inc. and now part of Progress Software as Progress Domo, that connects data from hundreds of sources and turns it into interactive dashboards, low-code apps, embedded analytics and AI agents. It targets organizations of all sizes, from small businesses to large enterprises, across industries including financial services, healthcare, manufacturing, retail, technology and the public sector.
About the Company
Domo was founded by Josh James, co-founder and former CEO of Omniture, and became a public enterprise BI and data platform vendor. Its AI and data platform business has been acquired by Progress Software and is now marketed as Progress Domo.
Domo Business Intelligence Key Features
Data Integration
- Connectors to hundreds of sources
- Drag-and-drop ETL
- Cloud integrations
- Sub-second queries
BI and Analytics
- Interactive dashboards and visualizations
- Low-code app builder
- Embedded analytics
- Self-service reporting
Domo AI
- AI Chat in plain language
- Custom AI agents
- Build and deploy ML models
- AI governance controls
Automation
- No-code workflows
- Automated alerts
- Scheduled reports
Domo Business Intelligence FAQ
How much does Domo Business Intelligence cost?
The vendor does not publish pricing for Domo Business Intelligence. Contact the vendor directly for a quote. Vendor website: http://www.domo.com
Who is Domo Business Intelligence best suited for?
Domo targets organizations of all sizes, with named use across industries including financial services, healthcare, manufacturing, retail and consumer goods, technology, media and entertainment, and the public sector. Its unlimited-user model is aimed at companies that want broad self-service adoption, including small and medium businesses (a Forrester Total Economic Impact study on Domo for SMBs from March 2021 is cited by the vendor).
How long does it take to implement Domo Business Intelligence?
Implementation timelines are not publicly disclosed. The vendor's free trial includes guided onboarding support and self-service education with one training session included, and the paid plan adds a dedicated account team and flexible support packages, suggesting assisted deployment rather than a purely self-service setup. A vendor-cited Forrester Total Economic Impact study reports payback in under 6 months, but that is a return-on-investment measure, not a setup time.
How easy is Domo Business Intelligence to learn and use?
The vendor emphasizes ease of adoption: drag-and-drop tools to build and brand apps with no technical skills needed, plain-language AI Chat for exploring data, and mobile-ready dashboards viewable on any device. Customer testimonials on the pricing page stress widespread adoption across organizations, but independent usability ratings are outside what we could verify here.
What is included in support, and what costs extra?
The free trial includes guided onboarding support, self-service education and one training session. The custom-priced plan adds a dedicated account team and flexible support packages, which implies higher-touch support is negotiated as part of the contract. Domo also offers free resources including Domo Central, a community, a knowledge base, Domo University and certifications. Specific costs for premium support tiers are not publicly disclosed.
Last reviewed: November 5, 2026
