Mid-sized and enterprise businesses that require call center e-learning solutions
Alaska Airlines, Alere, Bank of Oklahoma, BodyBuilding.com, Click! CableTV
Envision eLearning is a learning management system designed for use by call centers. It allows supervisors to easily create and deliver personalized training videos directly to agents’ workstations, reducing the costs associated with training and improving operational efficiency.
Founded in 1994, Seattle, Wash.-based Envision develops call center software solutions that aim to maximize the potential of contact center personnel through training, coaching, performance management, and analytics. The company also offers call center solutions for compliance recording and quality management.