Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with companies of all sizes in multiple industries including technology, hospitality, construction, corporate, education, finance, manufacturing, media, services, and transportation.
Futurebooks, Sapir Realty, Vacasa, Pinterest, Uber
Hiver is a Gmail extension that allows teams to manage Shared Inboxes like Support@ or Sales@ right from their from Gmail inbox. The platform enables teams to efficiently access, delegate and track Shared Inbox emails, is designed to work around Gmail’s existing design to add value by injecting small buttons or sections where necessary, and is available via both iOS and Android devices.
The software automatically syncs Gmail labels, email replies and read status, enables users to avoid duplicate or conflicting responses by alerting users when another team member is replying to an email, and is equipped with internal communication tools using email notes with @mentions. Additionally, the platform is equipped with auto response capabilities, records full activity histories and timelines, and allows users to save and share canned response email templates.
Hiver was founded in 2011 and is headquartered in San Jose, California.