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Hiver Review

Product Snapshot

Product Pricing
  • Free – basic email productivity and collaboration
  • Plus – $14 per user per month
  • Enterprise – $22 per user per month

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with companies of all sizes in multiple industries including technology, hospitality, construction, corporate, education, finance, manufacturing, media, services, and transportation.

Select Customers

Futurebooks, Sapir Realty, Vacasa, Pinterest, Uber


About Hiver

Hiver Hiver is a Gmail extension that allows teams to manage Shared Inboxes like Support@ or Sales@ right from their from Gmail inbox. The platform enables teams to efficiently access, delegate and track Shared Inbox emails, is designed to work around Gmail’s existing design to add value by injecting small buttons or sections where necessary, and is available via both iOS and Android devices.

The software automatically syncs Gmail labels, email replies and read status, enables users to avoid duplicate or conflicting responses by alerting users when another team member is replying to an email, and is equipped with internal communication tools using email notes with @mentions. Additionally, the platform is equipped with auto response capabilities, records full activity histories and timelines, and allows users to save and share canned response email templates.

About the Company

Hiver was founded in 2011 and is headquartered in San Jose, California.


Hiver Key Features

  • Collaborative inbox for teams
  • SaaS helpdesk software
  • Email delegation for Gmail
  • Share emails in Gmail
  • Share Gmail labels
  • Email notes for Gmail
  • Email reminders and snooze


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