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SOCIAL MONITORING TOOLS

Meltwater Buzz Social Suite Review

Product Snapshot

Technology

Meltwater Buzz Social Suite is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Medium Business, Large Enterprise, International Enterprise

Select Customers

Becker, Gogo, LogMeIn, MLSE, Columbia Business School

About Meltwater Buzz Social Suite

Meltwater Buzz Social SuiteMeltwater Buzz Social Suite is a powerful, three-pronged social monitoring and engagement program that helps businesses connect deeply with customers and create compelling, effective social media presences. The Listen module searches over 200 million online sources, filters and analyzes data with consideration to sentiment analysis and influencers, and finally turns the data into actionable information through integration with the Engage module. The Engage module connects businesses to high-influence people and allows businesses to respond to important conversations found by the Listen and Connect modules. Users can also post directly to Facebook and Twitter from the Engage module, and the module has a social CRM database that helps businesses keep track of all conversations as well. The Connect module integrates with the social CRM database of the Engage module, and is centered on the creation and management of Facebook tabs. Meltwater Buzz is a Facebook Preferred Marketing Developer (Pages) with its Connect module.

About Meltwater
Meltwater Buzz is part of the Meltwater group of products, which also includes Meltwater News, Press, Drive, Talent, and Reach. The company was founded in 2001 and is based in San Francisco, California, with additional offices in North America, Europe, Africa, the Middle East, and Asia Pacific.

Meltwater Buzz Social Suite Key Features

  • Social Dashboard
  • Campaign Searches
  • Themes Cloud
  • Influencer Analysis
  • Sentiment Analysis
  • Trends Analysis
  • Multi-User Workflow
  • Social Advisor
  • Alerts and Reporting
  • Social Inbox
  • Social Profiles
  • Social Calendar
  • Geo-Targeted Updates
  • Multi-Account Management
  • Engagement Metrics
  • Facebook Tab Wizard
  • Live Preview
  • Social CRM Database
  • Multi-Page Facebook Analytics

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