Contact vendor directly for pricing information.
Product is available as a SaaS solution.
Vendor works with enterprise companies across a variety of fields, including healthcare, retail, financial services, insurance, communications, public sector, and transportation.
Xchanging, TCDRS, Aegis, Aegon, AIG
Pega CRM provides users with recommendations for ideal actions in every step of the sales and service process. As a result, users can maximize the amount of revenue per interaction and drive customer satisfaction. The software works alongside the user’s sales, marketing, and customer service divisions.
For sales, the software’s SFA applications provide intelligent, agile solutions for each opportunity and automate the entire sales cycle. The platform is equipped with a marketing portion that constantly analyzes customers and generates customer-specific offers, leading to higher returns. Lastly, the software provides customer service agents with relevant information, processes, and screens during customer inquiries.
Pegasystems was founded in 1983 and is headquartered in Cambridge, Massachusetts.