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SOCIAL MONITORING TOOLS
Salesforce Radian6 Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with medium-sized and enterprise businesses across all industries.
Select Customers
NBC Universal, Kelly Services, Pandora, Burberry, Prudential Financial
Salesforce.com Radian6
Salesforce.com Radian6 is a social media monitoring solution designed to bring social media insights to your company. The platform monitors the billions of social media posts generated each month and translates this data into valuable information for your business.
For example, the software lets businesses learn about the demographics of your audience, brand sentiment, brand-relevant trends, and key influencers who are talking about your company. Additionally, Salesforce.com Radian6 Insights can analyze posts in seven languages.
About the Company
Founded in 2006, Radian6 and was acquired by Salesforce.com in 2011. Its social media services are currently being integrated into Salesforce’s product line. Salesforce.com Radian6 was recognized as a leader in social media listening by independent research firm Forrester Research.
Salesforce Radian6 Key Features
- Analyzes social media content in seven languages
- Provides information on your social media-active customers
- Monitors billions of posts
- Integrates with Google Analytics, Webtrends and Omniture
- Identifies key influencers
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