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Micro Focus Service Support Manager Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.


Product is available as both an on-premise solution and as a SaaS solution.

Customer Focus

Vendor works with large business and multinational enterprises.

Select Customers

LenderLive, eBay, The Space and Naval Warfare Information Technology Center, U.S. Department of Veterans Affairs, Martin Baker Aircraft Co Ltd


About Service Support Manager

Micro Focus Service Support Manager Service Support Manager is a process-driven approach to IT system management that provides the user with easy-to-use applications. The platform works on a single platform so users are able to discover and request IT services, submit incidents, and review knowledge base articles.

About the Company

Micro Focus was founded in 1976 and is headquartered in Newbury, Berkshire.


Service Support Manager Key Features

  • Enterprise service catalog
  • Request fulfillment
  • Incident and problem management
  • Change management
  • Configuration management
  • Release management
  • Social IT
  • User self-service
  • Knowledge management
  • IT process automation


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