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ServiceNow Now Platform Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.


Product is available as a SaaS solution.

Customer Focus

Vendor works with companies of all sizes and across multiple industries.

Select Customers

AAA, Aegis, AGL, Abraxas, Actelion


About Now Platform

ServiceNow Now Platform Now Platform is IT management software that automates enterprise-wide business processes using a single data model and ensures no data silos. The platform creates contextual workflows, is equipped with machine learning technology, and is designed to support any employee through the application development and building process.

The software provides users with service catalogs, knowledge bases and real-time notification settings, as well as enables users to assign, prioritize, collaborate and analysis root-cause issues. Additionally, the platform is built with an intelligent automation engine designed to detect anomalies, is equipped predictive modeling, peer benchmarking and performance forecasting tools, and provides users with a service portal to assist with IT service workflows.

About the Company

ServiceNow was founded in 2004 and is headquartered in San Diego, California.


Now Platform Key Features

  • Dashboards and report generation tools
  • Equipped with developer tools
  • Customizable interfaces available from multiple device types
  • Configuration management database
  • Visual task boards
  • Subscription and licensing management tools
  • Instance security dashboard


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