Product is available in multiple deployment models: Sugar On Demand is hosted in the SugarCRM cloud. SugarCRM can also be installed onsite behind a firewall. Businesses can also have the option of having a SugarCRM partner host the solution for them. And lastly, SugarCRM is available in a public cloud, which is hosted on Amazon EC2, Rackspace, Microsoft Azure, or IBM SmartCloud Enterprise.
Product is available in four different editions that meet the requirements of small and midsized organizations, large enterprises and government organizations.
Avis, Coca Cola Enterprise, Loomis UK, SDN Technologies, State of Oregon
SugarCRM is customer relationship management software that allows users to build custom objects as well as combine existing and custom objects to create new applications. The platform includes tools to facilitate sales, marketing and customer support activities and includes mobile, email and social CRM integrations.
The software provides tools for sales automation and forecasting, marketing lead management and is designed for unlimited customization and integration. Additionally, the platform supports call center automation, is equipped with reporting tools and is capable of automating complex business processes.
SugarCRM was founded in 2004 and headquartered in Cupertino, California.