[24]7 Chat is customer service software that facilitates customer aquisition and engagement through smart chat functionalities. The platform incorporates real-time advanced prediction tools that leverage predictive models in order to anticipate customer intent and determine which prospects to engage, when to engage and what to recommend.
Workbooks CEO John Cheney discusses how Workbooks helps SMEs gain a complete view of their business, why CRM projects fail, and how Workbooks sets itself apart from other cloud CRM offerings.
n our Nimble Q&A, CEO Jon Ferrara shared his insights about how social media has transformed customer relationships and how Nimble empowers this new paradigm of CRM. In this Deep Dive, take a closer look at how Nimble really works. Scroll through the slideshow below to see Nimble in action.
Pivotal CRM at AAA Western & Central New York
View this introduction to Pivotal CRM for iPad 6.0 and learn how iPads fueled by the power of CRM can help mobile professionals meet customer demands–effectively and efficiently.
Jobvite Candidate Relationship Management, a Web 2.0 solution, organizes your hiring process from sourcing to staffing. It is a full-fledged CRM solution incorporating social networking to connect companies to thousands of online job seekers.
Learn how to avoid CRM implementation failure with these cautionary tales and tips to create a successful CRM implementation strategy.
Funnela is CRM software designed to support sales processes, delegates and organizes tasks, and facilitates communication with customers. The platform maintains complete customer histories and contact information, is equipped with a customer filter and search tools, allows users to attach any relevant files to customer accounts, and categorize clients into groups for organizational purposes.
Discourse CRM is a workspace creation solution that helps users manage client interaction by automating tasks, such as sales pipeline, reporting, and timesheets.