To determine which type of sales rep is mostly likely to succeed in the current economy, Corporate Executive Board asked over 450 first line sales managers to assess three of their direct reports (two core performers and one high performer) across 44 different attributes covering areas such as attitudes, skills, behaviors, activities, and knowledge.
These days, nobody goes it alone. We all need a helping hand, a few words of encouragement, or a new technique to help us close a tough deal. That’s where this ebook can help.
Adopting a new SaaS solution or on-premise software for your business isn’t exactly the same thing as purchasing and downloading a new app onto your phone. Business software resellers exist not only to sell a software solution, but to assist the client in the implementation process, troubleshooting and, ultimately, to drive down overall cost.
Perhaps the biggest challenge for CRM vendors is to get users to actually adopt their software. John Paterson, CEO and founder of Really Simple Systems, believes CRM systems tend to be over-complicated. We spoke with John about the success of his “quick and easy” CRM solution, the future of CRM, and how to increase user adoption.
Jitbit Hosted CRM is a cloud CRM for managing your organization’s interactions with customers and prospects, enabling you to track contacts and implement your sales, marketing and customer service processes. Track and report on everything from contacts and company names to upcoming tasks.
When businesses invest in CRM for the first time, or seek to upgrade to a more powerful software package, many believe that expenditure is the biggest hurdle to success. It isn’t. It’s the implementation, and the preparation for that implementation, that can make or break CRM success.
The Business-Software.com editorial team recently said down with SugarCRM for an in-depth look at their popular CRM solution for small businesses. Read on to learn more about the various pros and cons of SugarCRM to decided whether this tool is right for your business.
“Why can’t business software be as easy to use as buying a book on Amazon?” Hilary Koplow-McAdams, President of Salesforce.com’s Commercial Division, told the crowd at the Dreamforce 2012 SMB keynote.
Dreamforce 2012 has come and gone, and just in time for Oracle’s own Open World event, hosted in the exact […]
Simplify360 is an all-in-one social CRM software that enables users to engage customers in real-time, is equipped with intelligent case routing capabilities, and provides users with easy access to customer information and case details. The platform delivers real-time agent performance measurements, extracts customer service KPIs and metrics such as FRT and TAT, and is equipped with enhanced keyboard monitoring functionality.