10 Steps to Implementing a CRM Culture in the Organization
Implementing CRM tools also means you are implementing a CRM culture. Use this guide to make sure each employee understand the benefits of using CRM software.
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Key Features of Mobile CRM
Mobile CRM solutions help field workers maintain access to and interaction with enterprise data, no matter where they are. This article highlights the key capabilities of mobile CRM.
Seven Habits of Highly Effective CRM Consultants
Being a CRM consultant means a company is putting a lot of trust in you to help them streamline their CRM project. A good CRM consultant will have these seven key traits.
Yankee Group: Tying Order Management Is Critical to CRM
With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data, and your business with greater accuracy, speed, and confidence.
The Top On-Premise CRM Vendors
In spite of the increasingly loud “buzz” surrounding hosted or on-demand software solutions (also commonly referred to as software as a service, or SaaS), the demand for on-premise customer relationship management (CRM) applications has remained rather strong.
Top 5 CRM Products
Customer relationship management (CRM) is one of those buzzwords you have likely heard so many times that it has lost its initial punch. This is unfortunate as CRM products can lend considerable value to your organization; yet a jaded look at the industry could keep you and your company from realizing the benefits if you assume CRM products have all become commoditized like so many other business platforms.
5 Questions to Ask CRM Companies before You Buy
There are hundreds of CRM companies in existence today. How do you know which one is the best for your business? If you ask the right questions before you buy, you can make the most intelligent purchasing decision possible.
5 Ways Your CRM Solution Helps Your Sales Force
Although your sales force may not immediately embrace your company’s new CRM system, research reveals that CRM software has a positive effect on your sales force’s performance.
5 Ways CRM Helps Your Service Department
As customer service emerges as a key competitive differentiator, the role of call centers and contact centers is quickly evolving. Team members must now do much more than just answer questions and provide information.
Achieve Business Goals with a Powerful CRM Software Package
How well are your business goals aligned with your overall corporate strategy? If you are under the impression that these are the same thing, it is time to take a closer look at your business plan and your long-term outlook. Your business goals are short-term initiatives to contribute to the more broad and far-reaching corporate strategy. When you put the right CRM software package in place, you will be on your way to success.