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Salesforce.com Increases Social Media Tools

Salesforce.com released software helping customers create and monitor their online business marketing campaigns, furthering the transaction between social media tools and software. Salesforce, the largest global online customer-management software company, released the Social Marketing Cloud, employing Radian6 social media technology.

Financial Firms and Banks Transition to the Cloud

GlobalOne released the first, of three, CRM (customer relationship management) cloud packages to help financial service firms and banks transition to cloud computing with Salesforce.com. G1 Asset Management takes software systems commonly used in asset management and adds Salesforce.com elements like user interfaces, work flows, and libraries.

Salesforce.com Hits a Snag With Billing Concerns

Is Salesforce.com losing a bit of their technology prowess? Despite being a world leader in cloud-based CRM (customer relationship management), Salesforce.com took a bit of a dive last Friday, tumbling down 10 percent despite high revenue and with earnings per share (EPS) exceeding company expectations.