As discussed in my blog, IBM’s Managed Service Provider Initiatives for Midmarket: An Interview with Mike McClurg, IBM views MSPs as an increasingly critical channel for delivering cloud-based technology solutions to midmarket companies.
CFEngine is an open source configuration management solution that automates the configuration and long-term maintenance of complex IT systems, from servers to mobile phones and tablets. CFEngine CEO Thomas Ryd recently shared his thoughts on the major disruptions in IT, and explained how the current generation of configuration management solutions is ready to meet these changing requirements.
IronWorker is API management software designed to run on-demand processing by isolating code and individual task dependencies. The platform provides users with a multi-language containerized environment built with streamlined orchestration, is designed to be a highly flexible system in order to run tasks in parallel at scale, and breaks up the user’s application into logical components based on business capabilities for application development processes.
eScan Internet Security Suite is network management software designed to protect the user’s digital identity, secure online communication, and safeguard sensitive financial transactions. Developed for the growing security needs of SMBs, eScan 11 provides corporate level next generation protection to small and medium businesses from viruses, spyware, spam, phishing, hacking, data theft and zero-day threats, with a very low cost of ownership.
Join us for a detailed look at questions asked by members of the Business-Software.com Community. Today’s question comes from Simeon A., in Redwood City, CA, who says, “I’m looking for a Help Desk solution with quick implementation time with forum capability and re-branding without much custom coding.”
Web Tracks is help desk and asset management software designed to run on an IIS server within the user’s environment. The platform enables users to manage help desk requests, track assets through an intuitive and organized interface, and is an all-in-one package that includes help desk, PC inventory, asset management and purchasing solutions.
Hyperglance is IT management software that provides users with topology visualizations designed to assist users in understanding IT architectures, diagnose IT system issues, and provides visibility into what dependencies are impacted. The platform automates data aggregation and topology creation, provides users with rich data and metrics insights, and is an integrated and interactive 360 degree topology tool.
ReliaCloud is a hosted private cloud IT infrastructure that equips users with advanced disaster recovery tools and focuses on security, accessibility, complicance and company-specific customization needs. The software is built products and capabilities from Cisco, EMC and VMware, is delivered in dedicated and shared resource pools from multiple Tier III data centers, and is designed to work with a company’s existing IT system.
Now Platform is IT management software that automates enterprise-wide business processes using a single data model and ensures no data silos. The platform creates contextual workflows, is equipped with machine learning technology, and is designed to support any employee through the application development and building process.
Quest Software Help Desk Authority is a service desk solution that helps your business recognize, track and close issues, minimizing lost productivity while ensuring optimal resource utilization. Quest Software Help Desk Authority has customizable elements such as screen layouts, data fields, and work flows.