Autonomy Qfiniti is a customer service software solution that helps you manage your agents and streamline phone operations. The program works across e-mail, phone and instant messaging systems to record all your customer interactions and monitor them for quality. Users can identify agents who need to be coached via in-program tools.
HP Autonomy TeamSite is a web CMS that can publish, test and manage content across all your channels. From the program’s simple interface, users can set content targets tailored to certain demographics, create content with a WYSIWYG tool, A/B test pages and publish items to e-mail, websites and social media networks.
HP Autonomy Online Advertising Management is an online marketing automation platform that optimizes your marketing efforts across a variety of channels. The program can handle all your search engine keyword bids, track all your campaign analytics, and bring you demographics data on your site visitors.
Autonomy IDOL10 provides contextual, real-time analysis of both structured and unstructured data, including audio, video, web content, and more. IDOL 10 offers pre-packaged reports for big data, social media, risk management, cloud, and mobility.