ProProfs Project is project management software that equips companies with advanced features such as project calendars, Gantt charts, time tracking and invoicing functionalities. The platform provides users with a single, centralized hub for viewing all project statuses, progress, time spent and any questions team members may have, as well as invite teams to a project and then assign tasks, share files and facilitate organized project conversations.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs, and offer timely responses to customers through child tickets which allow users to collaborate and track internal subtasks, and when customers raise issues or make requests, agents can easily track them and get input from other agents and teams. The platform tracks customer issues so that teams know who is working on what, identifies solution delays, and helps users to be sure they miss customer tickets by utilizing filters to sort by labels, priorities, assignees, milestones, and status.
ProProfs Survey Maker is survey software designed to enable users to generate insights and actionable data in order to make better business decisions. The platform is built with an intuitive and easy-to-use interface, and assists educators, instructors, online marketers and global businesses with gathering customer feedback, conduct market and demographic research, evaluate course efficacy and build employee engagement.
ProProfs Quiz Maker is online quiz authoring software that enables users to create and share interactive quizzes and is designed to support educators, trainers, educational institutions and businesses. The platform enables users to create multiple types and styles of quizzes including scored quizzes, public quizzes, personality quizzes, opinion surveys, polls, online tests, assessments and educational exams.
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. The platform enables support teams to resolve issues faster, provide quick answers to queries about products and services, and assure customers that they are around anytime they need support.
ProProfs Training Maker is learning management and online training course creation software that enables users to create both customer- and employee-facing learning applications. The platform allows users provide comprehensive training and educational programs by developing online assessments, surveys, courses and polls.
ProProfs Knowledgebase is knowledge management software that facilitates company wikis, FAQs, documentation and internal knowledge bases designed to support customer service and employee training processes. The platform provides users with a searchable online resource center, allows users to create online reference material that incorporates video and images, and allows end-users to access mobile-optimized documents for iPhone, iPad, Android, and iOS.