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HELP DESK

Help Scout Review

Product Snapshot

Product Pricing
  • Standard- $75 per 5 users per month
  • Basic – $35 per 3 users per month
  • Additional Users- $15 per user per month
Technology

Brightwurks Help Scout Help Desk is a web based solution and requires no additional hardware for usage.

Customer Focus

Office Human Resources, Office Communications.

Select Customers

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View Vendor's Product Page

About Brightwurks Help Scout Help Desk

Help Scout The first invisible help desk, Help Scout allows users a unified interface that lets them communicate with customers through a single portal, but the customer only receives a reply through the original medium they contacted the user with. Help Scout also has unlimited storage an email options.

Founded in 2004, Brightwurks is the collaborative effort fo three partners. Today, Brightworks has over 170,000 active customers.

Brightwurks Help Scout Help Desk Key Features

  • Reports
  • Unlimited Mailboxes
  • No Help Scout Branding
  • Email and Phone Support
  • Unlimited Email
  • Unlimited Storage
  • Notifications
  • Saved Replies
  • SSL Security
  • Custom Settings

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