Jitterbit Integration enables users to connect to SaaS, cloud and on-premise applications as well as incorporate artificial intelligence within any business process. The platform provides users with pre-built automation templates and workflows, and enables users to implement AI tools such as real-time language translation, speech recognition and product upsell recommendations.
Lithium Platform is a community forum and social media management solution that helps your business engage with customers by delivering engaging and compelling experiences across channels.
ActiveReports Server is a web-based ad hoc business intelligence and reporting solution. The product provides a report designer, and supports multi-tenant reporting.
ActiveReports Server provides business users with a feature-rich, Web-based ad hoc report designer, enabling businesses to easily deploy sophisticated self-service reporting.
The LiveOps Platform improves the quality of the user’s customer experiences by providing the largest cloud-based contact center in the world.
Watch this video to learn how IT Administrators use ActiveReports Server’s auto-generated and fully customizable logical data models to create business friendly views for business users to empower them for rich, ad hoc, self-service reporting over the Web.
.NET Rocks! hosts talk to Scott Willeke, Product Manager of ActiveReports Server, GrapeCity’s new Web-based, rich ad hoc reporting solution designed from the ground up for rapid deployment of self-service reporting to business users.
Chef is IT infrastructure monitoring software that enables users to develop, test and deploy infrastructure automation code from local workstations. The platform is equipped with tools including Test Kitchen which allows companies to run tests in an isolated environment before implementation and InSpec, which assists users in writing language for infrastructure tests.
Avaya Aura Call Center Elite is a contact center platform designed deliver a unified and personalized customer experience that builds brand loyalty. The application enables a business to handle all types of customer interactions efficiently by serving customers through preferred contact channels.
Avaya Aura Contact Center is a omni-channel contact center platform designed to manage all contacts the same way as inbound and outbound voice interactions. Users using the application gain call context, both real-time and historical to consistently deliver a unified and personalized experience to build brand loyalty. The software has a single interface to manage call interactions to improve efficiency. The platform supports customers’ channel preferences and provides a seamless customer experience across channels