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LiveOps Platform Review

Product Snapshot

Product Pricing

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Product is available as a SaaS solution.

Customer Focus

Vendor works with midsize businesses and enterprises.

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About LiveOps Platform

LiveOps Platform The LiveOps Platform improves the quality of the user’s customer experiences by providing the largest cloud-based contact center in the world. It helps users gain insight to implement corrective actions and increase call center effectiveness with real-time reporting and analysis.

About the Company

LiveOps was founded in 2000 and is headquartered in Scottsdale, Arizona.


LiveOps Platform Key Features

  • Interactive Voice Response
  • Inbound call routing
  • Chat and email
  • Workforce management
  • Agent management
  • Quality monitoring
  • Reporting and analytics
  • Outbound dialing
  • Computer telephony integration


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