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VIRTUAL CALL CENTER

LiveOps Platform Review

Product Snapshot

Technology

This software is a cloud-based contact center.

Customer Focus

The LiveOps Platform is designed to answer the needs of mid-sized businesses and enterprises.

Select Customers

Contact vendor directly for case studies.

About LiveOps Platform

LiveOps PlatformThe LiveOps Platform improves the quality of your business’ customer experiences by providing the largest cloud-based contact center in the world. It helps your business gain insight to implement corrective actions and increase call center effectiveness with real-time reporting and analysis.

About LiveOps
The LiveOps Platform is provided by LiveOps, a trusted partner for businesses that want to transfer their contact center to the cloud. LiveOps manages the largest cloud communication center in the world, making it capable of providing leading practices that help your business achieve success.

LiveOps Platform Key Features

  • Interactive Voice Response
  • Inbound call routing
  • Chat and email
  • Workforce management
  • Agent management
  • Quality monitoring
  • Reporting and analytics
  • Outbound dialing
  • Computer telephony integration

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