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VIRTUAL CALL CENTER

Twilio Client Review

Product Snapshot

Pricing

Twilio Client charges $0.0025 for each minute during a call.

Technology

Twilio Client is available as a SaaS solution that requires no additional hardware.

Customer Focus

Twilio works with multinational, enterprise and mid-sized customers.

Selected Customers

Hulu, Zendesk, Tree

About Twilio Client

Twilio Client Twilio Client is a virtual call center software solution that can turn any web browser and app into a phone. Users can directly embed the program into apps and webpages and allow both internal and external people to place calls by pushing a button. For instance, customers can directly dial up sales reps, workers can collaborate with one another on projects and service agents can take incoming case requests. The product comes with SDKs for Android and iOS, and the system’s WebRTC technology guarantees high quality audio and user experiences. Lastly, Twilio Client comes with full email and phone customer support.

About Twilio
Twilio was founded in 2009 and is headquartered in San Francisco.

Twilio Client Key Features

  • SaaS virtual call center software solution
  • Users can turn any webpage and app into a phone
  • Contains SDKs for Android and iOS
  • Directly connects customers to customer service and sales staff
  • Allows workers to collaborate with one another on projects
  • WebRTC technology grants high quality audio
  • Full phone and email customer service with all Twilio accounts

 

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