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VIRTUAL CALL CENTER

Twilio SMS Review

Product Snapshot

Pricing

Pricing is $1 a month for each phone number and $0.0075 for each incoming and outgoing message.

Technology

Twilio SMS is available as a SaaS solution that requires no additional hardware.

Customer Focus

Twilio works with multinational, enterprise and mid-sized customers.

Selected Customers

Hulu, Zendesk, Tree

About Twilio SMS

Twilio SMS Twilio SMS is a virtual call center software solution that allows mobile apps to send out text messages to users and customers. The program features a powerful API that can integrate cleanly with online services. Based on an app’s functionality, the system can send out text messages in response to customer inquiries, delivery notices, upcoming due dates for bills and more. Users additionally have the option of delivering text messages to specific groups of people, and the product provides a secure phone number for each user account. Lastly, Twilio SMS can send out up to 30 texts per second for users who need to send out mass texts.

About Twilio
Twilio was founded in 2009 and is headquartered in San Francisco.

Twilio SMS Key Features

  • SaaS virtual call center software solution
  • Allows apps to send out text messages in response to inquiries and requests
  • Has an API that works with most online services
  • Can send out group texts
  • Provides secure phone numbers
  • Can send up to 30 text per second
  • Can notify users of delivery updates, bill due dates and more

 

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