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VIRTUAL CALL CENTER
Twilio Programmable SMS Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is available as a SaaS solution that requires no additional hardware.
Customer Focus
Vendor works with midsize, large and multi-national enterprises.
Select Customers
Hulu, Zendesk, Tree
About Twilio Programmable SMS
Twilio Programmable SMS is a virtual call center software solution that allows mobile apps to send out text messages to users and customers. The program features a powerful API that can integrate cleanly with online services. Based on an app’s functionality, the system can send out text messages in response to customer inquiries, delivery notices, upcoming due dates for bills and more.
Users additionally have the option of delivering text messages to specific groups of people, and the product provides a secure phone number for each user account. Lastly, the platform can send out up to 30 texts per second for users who need to send out mass texts.
About the Company
Twilio was founded in 2009 and is headquartered in San Francisco, California.
Twilio Programmable SMS Key Features
- SaaS virtual call center software solution
- Allows apps to send out text messages in response to inquiries and requests
- Has an API that works with most online services
- Can send out group texts
- Provides secure phone numbers
- Can send up to 30 text per second
- Can notify users of delivery updates, bill due dates and more
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