Contact vendor directly for pricing information.
Product is available as a SaaS solution that requires no additional hardware.
Vendor works with midsize, large and multi-national enterprises.
Contact vendor directly for case studies.
CloudCall is a virtual call center software solution that works inside CRM platforms to place outgoing calls and field incoming ones. Each time an incoming call arrives, the program notifies the user and pulls up the appropriate CRM record.
During calls, users can record notes and have their complete conversations recorded for future reference. In the event that users need to place outgoing calls, they can initiate them directly from within their CRM and email clients. The system can additionally host conference calls for up to 10 individuals, and users can set up workflows for how incoming calls get distributed. Lastly, the platform Contact Centre can automatically attach calls to the CRM records they are associated with.
CloudCall was founded in 2011 and is headquartered in Leicester.